Ticketing & Gift Shop Cashier

Job Summary: Destination Cape Smokey is seeking a highly motivated, enthusiastic, and customer-oriented cashiers to join our amazing team. We are seeking attendants located at our ticketing booth and gift shop, for selling merchandise and tickets to Atlantic Canada’s first and only gondola ride. Cashiers will be responsible for selling tickets, selling sporting goods rentals, and informing guests of possible experiences at Destination Cape Smokey.

Destination Cape Smokey is located on Cape Breton Island, the # 1 ranked Island in North America. A storied land with more tales to be written. Rich in natural beauty, with a deep sense of cultural roots, Cape Breton Island is known for its warmth and generous need to share it with the world. Locals know it’s a place for all seasons; Now it’s your turn to see for yourself.

Principal Duties
Reports to: Office Manager

  • Be knowledgeable of Destination Cape Smokey and inform guests of resort experiences
  • Answer questions on resort and area
  • Perform basic math functions to collect payments and make change
  • Operate registers, scanners, scales and credit card/debit card terminals
  • Memorize product locations throughout the store and be able to direct customers or make suggestions
  • Handle exchanges and refunds in a quick, efficient manner
  • Collect payments and bag purchases for customers
  • Maintain accurate cash drawer
  • Take a tally of the funds in the cash register when required during a shift and produce transaction reports
  • Keep the checkout area clean and orderly

Job Specifications / Qualifications:

  • Mathematical skills and the ability to handle transactions quickly and accurately
  • Previous experience in a retail store or as a cashier an asset
  • Positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately
  • Ability to process coupons, refunds, gift cards and checks
  • Knowledge of register operation, including cash, credit cards and register receipts an asset
  • Able to work in a fast-paced environment
  • Physical endurance to stand for an entire shift
  • Self-motivated and self-directed
  • Works well as part of a team and on individual tasks
  • Able to work mornings, evenings, and weekends
  • First aid training an asset
  • Able to bend, move, and lift up to 25 pounds or more


  • FREE Season Pass to ski/snowboard
  • Training sessions
  • Discounts on food
  • Discounts in retail store
  • Deals on ski and snowboard equipment
  • Staff accommodation for qualified candidates

This position is full-time. Part-time positions also available.
Salary: The qualified applicant will be paid $14-$15 per hour.

Please send resumes to: hr@capesmokeyholding.com